01Responsibilities
- Perform analysis of User requirements and translated requirements into functional solutions in the form of User Stories
- To support a team of developers and QAs to implement solutions while providing proactive feature suggestions
- To conduct Client Demos during User Acceptance Testing (UAT) / release cycles phase along with triaging the bugs and preparing test scenarios with business users
- To collaborate with the QA team to review the test cases and define the scope for various projects for QA team during implementation
- Actively participate in QA activities including A/B testing to identify and resolve issues early in the development cycle
- Support the update of functional documentation to reflect any changes to the functional design, including Training material
- Support the Support/admin member in responding user requests as needed
- Support Cross workstream solution discussion bringing Salesforce perspective, dependency and impact management (upstream/ downstream)
- Support and coordinate Data Migration activities as applicable SAP/ Non-SAP ERP systems in Salesforce
- Pipeline management with grooming, refining and execution of the stories across minor/ major releases and hot fixes
- Use Azure DevOps as platform for pipeline management and delivery
- Work closely with the Program Manager and Core team to establish communication with stakeholders on upcoming changes with minor/ major releases / salesforce release impact and changes
- Support cross-workstream co-ordination, alignment and risk management
Mandatory skill sets:
- 7-10 years of hands-on experience as a Functional consultant with Salesforce
- In-depth knowledge of Sales Cloud end to end flow, configurations and be able to understand and do setups
- Be able to navigate and coordinate a large user base spread across geographies - understand their business needs and work with the team to come up with the industry leading practice usage of Salesforce features to meet expectations.
- Excellent communication skills. Prepare high quality WSR and other collaterals.
- Work with the client leadership for Staffing, Planning, Requirement gathering, technical solutioning and overall engagement execution.
- Experience of working with Azure tools ticketing, Devops
- Experience working on the process improvement to ensure reduced re-work, minimum number of defects and regular and continuous implementation.
- Preferred skill sets:
- Salesforce BA
Years of experience required: 5 to 10 Years
Education qualification:
BE/B.Tech/MBA/MCA/M.Tech
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of .
