01Overview
Job Role: Customer Support Associate
- Handle customer queries and provide appropriate solutions.
- Understand customer concerns and resolve issues professionally.
- Provide accurate information and assistance to customers.
- Maintain a high standard of customer service and satisfaction.
- Follow company processes, quality standards, and service guidelines.
- Escalate complex or unresolved queries to the appropriate team.
- Maintain accurate records of customer interactions as required.
Eligibility & Qualifications
- Experience: Freshers.
- Education: Any Graduate.
- Good communication skills in Hindi and English.
- Strong query-resolution and customer-handling skills.
- Good listening and problem-solving abilities.
- Customer-focused and professional approach.
Salary & Benefits
- CTC: 17,500 per month.
- In-Hand Salary: 13,500 per month.
- Perks: PF, ESI, and lunch provided.
Job Details
- Location: Gachibowli IIIT Junction, Hyderabad.
- Employment Type: Full-Time.
- Working Days: 6 days a week.
- Shift: Rotational Shifts. .
