01Overview
Job Role: Customer Support Associate
Job Description
Handle customer queries and provide appropriate solutions.
Understand customer concerns and resolve issues professionally.
Provide accurate information and assistance to customers.
Maintain a high standard of customer service and satisfaction.
Follow company processes, quality standards, and service guidelines.
Escalate complex or unresolved queries to the appropriate team.
Maintain accurate records of customer interactions as required.
Eligibility & Qualifications
Experience: Freshers.
Education: Any Graduate.
Good communication skills in Hindi and English.
Strong query-resolution and customer-handling skills.
Good listening and problem-solving abilities.
Customer-focused and professional approach.
Salary & Benefits
CTC: 17,500 per month.
In-Hand Salary: 13,500 per month.
Benefits: PF, ESI, and lunch provided.
Job Details
Location: Gachibowli IIIT Junction, Hyderabad.
Employment Type: Full-Time.
Working Days: 6 days a week.
Shift: Rotational Shifts. .
