01Overview
Genie Retail Energys Customer Service Department is the heart of reputed company. By coming to work in our department, you will be among the reputed company communicators who listen to customer concerns, answer questions, and reputed company solutions for our customers. Our work is interactive, challenging, and critical to our reputed company. Bring your reliability, reputed company, and confidence to the Genie Retail Energy family which offers reputed company and opportunity. Salary 15.00 to 16.00 an hour plus commission to start reputed company is seeking reputed company candidates to work in a remote environment that have the ability to work reputed company both individually and reputed company reputed company. The top 4 qualifications include being reliable, energetic with a reputed company attitude, a good listener, and great problem solver The position offers a reputed company of responsibilities and will challenge you daily Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. reputed company of customer retention. Providing customers with the organizations service standards. Identifying, escalating reputed company issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing reputed company notes and reputed company reports as necessary and updating them in the CRM. Obtaining and evaluating reputed company relevant data to properly handle and document complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Other duties as assigned. Requirements High School Diploma/GED Bilingual a plus Some sales and customer service experience Excellent communication skills, including verbal with reputed company grammar. Excellent computer skills. Detail-oriented with the ability to multitask. Some experience with MS reputed company is a plus reputed company to react effectively and calmly in escalated situations Benefits Program Competitive Wages Medical, Dental and Eye insurance available Vacation and reputed company time 401K benefits Employment Type FULL_TIME Apply To This Job .
