Incident Management In Banking Domain

You will be responsible for Incident Management in the Banking domain at Confidential company. As part of the team, you will be located in Sarjapur, Bengaluru, working in a hybrid mode with 3 days of Work From Office (WFO) per week on Tuesdays, Wednesdays, and Thursdays, operating on 24*7 rotational shifts. Your role will involve maintaining existing Production Support Solutions and leading production improvement activities. You are expected to have a Bachelors degree, preferably in Computer Science or Engineering, or other relevant technical fields. Additionally, you should possess deep skills in systems such as operating systems, storage subsystems, and networking, and implement best practices for availability, reliability, and scalability. Strong interpersonal skills for effective communication and teamwork are essential for this role.

- Manage and handle incidents within the Banking domain - Maintain and enhance existing Production Support Solutions - Lead production improvement activities to ensure operational efficiency - Implement best practices for availability, reliability, and scalability in systems - Collaborate effectively with the team members and stakeholders - Work in rotational shifts to provide 24*7 support as required

- Bachelors degree in Computer Science, Engineering, or relevant technical fields - Proficiency in systems including operating systems, storage subsystems, and networking - Strong communication and interpersonal skills - Ability to work effectively in a team environment - Prior experience in Incident Management or Production Support is preferred Additional Details: Confidential company, a Wipro company, is a global technology and management consulting firm that has been recognized for its deep transformation execution and delivery. With a presence in 32 cities worldwide, the company supports over 100 clients in the banking, financial, and energy sectors. Confidential company has a culture that values diversity, inclusivity, creativity, and career advancement with no forced hierarchy, offering opportunities for personal and professional growth.