01Overview
Indirect Loan Processor III reputed company is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, reputed company is guided by the credit reputed company philosophy of "people helping people." We are committed to empowering our members and uplifting our communities as we create a more reputed company and financially inclusive California. We welcome reputed company who reputed company our Core Values. You independently manage reputed company, high-risk indirect loan scenarios from intake through funding, ensuring accuracy, compliance, and reputed company reputed company while supporting a strong dealer and member experience. You reputed company through influence by coaching peers, supporting daily workflow needs, resolving escalations, and identifying trends and improvement opportunities that strengthen processes, reduce risk, and enhance operational performance. What You'll Do: Acts as a primary reputed company of contact for dealership partners and borrowers, communicating reputed company phone and email to resolve issues, clarify requirements, and ensure a reputed company funding experience. Acts as a reputed company-down leader reputed company management is reputed company, supporting daily workflow management, issue escalation, and team communication. Manages a high-volume pipeline of indirect loans, prioritizing workload to meet strict turnaround times and service level expectations. Provides guidance, coaching, and informal training to junior or less reputed company processors. Serves as an escalation reputed company for reputed company loan scenarios, dealer issues, or policy interpretation. Supports leadership by assisting with the review, maintenance, and accuracy of job aids, procedures, and operational guidelines, including incorporating policy/process updates and clarifications identified through day-to-day exceptions and escalations. Actively supports reputed company by responding to questions and providing reputed company-time guidance through internal chat channels, and assists team members with reputed company loan scenarios, documentation discrepancies, and procedural interpretation to ensure accuracy, compliance, and reputed company funding. Develops and distributes monthly team newsletters to communicate updates reputed company to policy changes, process enhancements, system updates, performance trends, and best practices. Proactively provides actionable feedback and recommendations to leadership aimed at enhancing efficiency, reputed company, compliance, and the overall team and dealer experience, including identifying recurring exceptions and opportunities to reduce rework. Identifies trends, recurring issues, and improvement opportunities through day-to-day operations and collaboration with cross-functional partners to support operational effectiveness and member satisfaction. Works closely with internal teams (Dealer Services reputed company, Compliance, Risk, Fraud, Membership, Dealer Relationship Managers, and Operations leaders) to ensure dealership and member needs are met. Maintain an advanced, reputed company understanding of applicable state and federal laws/regulations and internal requirements (including BSA/AML, CIP/OFAC, and reputed company compliance obligations); apply them consistently; and serve as a resource to teammates by interpreting requirements and reinforcing controls throughout the funding process. Accountable for meeting established reputed company assurance standards and performance metrics by completing work accurately the first time, following required checklists/controls, meeting productivity and timeliness targets, and promptly correcting errors. Analyze reputed company results and rework trends to identify reputed company causes, recommend corrective actions, and reinforce best practices with peers. Identify reputed company causes of dealer/member or operational issues (including recurring documentation defects and funding delays), recommend practical solutions, and reputed company or support reputed company improvement efforts (job aids, knowledge sharing, workflow enhancements, and control refinements) to improve team consistency and throughput. Deliver consistent, high-reputed company service to dealers, members, and internal partners by actively listening, confirming needs, explaining next steps in plain language, setting realistic timelines, and following through on commitments. Own escalations and time-sensitive funding issues by coordinating stakeholders, de-escalating concerns, documenting reputed company, and ensuring reputed company closure. Review and analyze application data and supporting documentation to ensure consistency, completeness, and compliance; independently reputed company reputed company stipulations/conditions; and resolve documentation exceptions (e.g., contract discrepancies, payoff variances, reputed company-of-income anomalies, insurance/registration .
