01Overview
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with solid customer and partner networks.
Location - Navi Mumbai, India
Position Summary
We are seeking a highly skilled Infrastructure Security Engineer-L2 (Palo Alto & NGFW) responsible for implementation, administration, and support of Palo Alto Next-Generation Firewalls (NGFW) across enterprise and cloud environments. The role involves handling day-to-day operations, incident management, troubleshooting, and TAC coordination, along with contributing to firewall migrations and security enhancements. The engineer will play a key role in maintaining secure and stable network infrastructure for critical business operations.
Key Responsibilities
- Provide L2 support for Palo Alto NGFW environments, including incident handling, troubleshooting, and resolution.
- Manage day-to-day firewall operations, including policy changes, NAT configurations, and VPN management.
- Perform advanced troubleshooting for network and security issues across on-prem and cloud environments (AWS, Azure, GCP, OCI).
- Handle TAC coordination with vendors for critical and complex issues.
- Configure and manage:
- IPSec VPNs, Remote Access VPNs, and Clientless VPNs
- Security policies, NAT rules, and ACLs
- Work on Palo Alto Panorama for centralized management, including templates, log collectors, and policy deployment.
- Implement and support Next-Generation Firewall features such as:
- Threat Prevention
- URL Filtering
- Content Filtering
- Data Loss Prevention (DLP)
- User-ID
- Participate in and execute firewall migration projects (e.g., .
