01Overview
Position: Insurance Officer Travel Insurance
Experience: Minimum 2 years of relevant experience
Location: Kochi
Job Summary
We are seeking a highly motivated and detail-oriented Insurance Officer to manage travel insurance operations and provide exceptional service to customers. The ideal candidate should have a robust understanding of travel insurance products, policy issuance procedures, claims handling, and customer relationship management.
Key Responsibilities
- Process travel insurance applications accurately and efficiently.
- Advise customers regarding suitable travel insurance plans based on their requirements.
- Coordinate with insurance providers for policy issuance, amendments, renewals, and cancellations.
- Assist customers with claim submissions and claim status follow-ups.
- Ensure compliance with company policies and insurance regulations.
- Verify customer documents and maintain accurate records.
- Respond promptly to customer enquiries through telephone, email, and other communication channels.
- Work closely with the sales, visa, and operations teams to ensure a seamless customer experience.
- Maintain strong relationships with insurance partners and service providers.
- Achieve assigned productivity and service quality targets.
Required Qualifications
- Bachelor's degree in any discipline.
- Minimum of two years of experience in travel insurance operations.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications and CRM systems.
- Ability to multitask and work in a fast-paced environment.
How to Apply
Interested candidates are encouraged to apply by contacting us at:
- Email: hiring@5dimensionshr.com
- Phone: +91-XXXXXXXXXX
Compensation: 25,000.00 - 30,000.00 per month
Work Location: In person .
