01Responsibilities
Handle/ Monitor daily Targets within SLO and ensure compliance to timeframeAbility to work in a fast-paced, multi-skill work environmentAbility to process continual workload for extended periods in assigned areaAbility to provide a consistently high level of quality customer serviceEnsure and maintain effective professional relationships with ClientCoordinate with team members and ensure achievement of all team objectives and goalsAnalyse all processes and provide effective resolutions for sameAbility to meet and sustain minimum performance, attendance, and behavioural standards .