Insurance Verification Specialist (LATAM only)

Perform insurance eligibility and benefits verification for next-day patients across multiple carriers Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments Obtain referrals and prior authorizations from primary care physicians and insurance companies Navigate and utilize health plan portals and insurance platforms efficiently Collect payments for telehealth visits when applicable Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations Support general administrative and office-related duties as needed Work collaboratively with other insurance verification specialists and on-site staff

Minimum 1 year of experience in insurance verification within a medical office Proven experience with referrals and prior authorization processes Strong understanding of medical terminology, including CPT codes Hands-on experience with insurance portals and verification platforms Excellent attention to detail and ability to meet daily deadlines Ability to learn quickly and adapt in a fast-paced environment Strong teamwork skills and professional communication style Customer serviceoriented mindset Preferred Qualifications: Experience working with Rheumatology practices Familiarity with Medicare, Medicare Advantage, and commercial plans Bilingual proficiency in English and Spanish Previous experience working remotely with U.S.-based medical offices Benefits: 100% Remote Weekends OFF Stable, long-term opportunity with a growing healthcare support company Competitive compensation based on experience Structured onboarding and ongoing support Opportunity for professional growth and increased responsibilities based on performance Collaborative and respectful remote work environment Productivity bonus of 50 USD (paid in local currency) Reliability bonus of 25 USD (paid in local currency) Consecutive reliability bonus of 50 USD (paid in local currency) Apply To this Job .