Gaming Specialist
Job description
Roles & Responsibilities
Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Exceed expectations on conversation quality, timeliness of responses and overall customer experience. Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests. Build out customer knowledge bases to speed up and improve future replies. Provides solutions and resolution resources for customer's problems. Be accountable and responsible for the work you have to do Be proactive on sharing best practice and learning but also asking for help when needed. Be able to perform un-biased needs assessment and design activities or projects. Be a strong facilitator and proactively take any chance to develop your skills whenever possible
Preferred candidate profile
Fresher graduates with interest in gaming are eligible to apply Minimum 1 year of Gaming Experience with Customer Service People with Gaming exposure and experience are preferred Excellent English language skills Flexibility and ability to improvise and adapt to new situations UG/Graduates can apply. Excellent communication skills Should be comfortable working in 24*7 Working Environment Rotational shifts & Rotational week offs
Perks and Benefits
Salary range- 3.2 LPA - 4.0 LPA Pick and Drop facilities. Medicare Facility(free online consultation with Doc) Medical Insurance Life Insurance Salary Range- To be confirm .
