01Overview
We are hiring Customer Support Representatives for an International Voice Process. This opportunity is ideal for freshers and experienced professionals who have excellent English communication skills and are looking to build a successful career in the international BPO industry.
Key Responsibilities
Handle inbound and outbound customer interactions through voice support. Resolve customer queries with professionalism and empathy. Deliver exceptional customer service while meeting quality standards. Accurately document customer interactions in the system. Meet productivity, attendance, and performance targets. Follow company policies and process guidelines. Work effectively in a fast-paced, customer-focused environment. Eligibility Criteria
Graduates and Undergraduates can apply. Freshers and candidates with up to 1 year of experience are welcome. Excellent spoken and written English communication skills. Good technical aptitude and basic computer knowledge. Strong problem-solving and interpersonal skills. Willingness to work in rotational shifts (majorly night shifts). Salary
Freshers: Up to Rs. 32,000 per month. Experienced (1 year): Up to Rs. 34,000 per month. Performance Linked Incentives (PLI) and statutory benefits as per company policy. Work Schedule
Full-Time | Work From Office. 5 days working with rotational week offs. 10-hour shift including a 1-hour break. Majorly night shifts. Employee Benefits
Cab facility for eligible night shifts. Provident Fund (PF). Health Insurance. Paid Leave as per company policy. Career growth opportunities. Professional training and development. Relocation support for eligible outstation candidates. Interview Process
HR Round Operations Round Assessment Final Selection Background Verification Joining
Compensation: 32,000.00 - 34,000.00 per month
Benefits
Health insurance Provident Fund Work Location: In person .
