International Customer Support Assistant (Gurugram)

- Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents

- Proven customer support experience or Technical Support experience - Track record of over-achieving quota - Robust phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - High school diploma HR - 9560932363 Compensation: 20,000.00 - 35,000.00 per month Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Compensation: - Performance bonus Experience: - total work: 1 year (preferred) Location: - Gurugram, Haryana (required) Work Location: In person Speak with the employer +91 9560932363 .