International/Domestic Customer Care/Sales In Gurgaon

A Gurgaon-based BPO is hiring Customer Care & Sales Executives to handle both Indian and international customers across voice, email, and chat. Freshers and experienced candidates are both welcome to apply. Key Responsibilities Handle customer queries over calls, emails, and chat, and resolve them professionally within the expected turnaround time Share accurate product and service information based on customer needs Drive sales by identifying genuine upselling and cross-selling opportunities during conversations Convert leads into customers while maintaining a strong focus on customer satisfaction Escalate complex issues to seniors or supervisors with proper context Maintain accurate records of all customer interactions in the CRM Requirements Graduate or Undergraduate, any stream Freshers and experienced candidates may apply Excellent communication skills in English Basic computer knowledge Contact Isha - 7302579985 .