International Sales Support (Daskroi)

Job description Job Title International Sales Support Executive Export Location Ahmedabad Experience 2 - 3 years The International Sales Support Executive will assist the Export International Sales team in handling overseas customer communication preparing quotations managing export documentation coordinating shipments and ensuring timely order execution This role requires strong coordination skills knowledge of export procedures and basic technical understanding of textile products Key Responsibilities 1 Customer Communication Coordination Respond to enquiries from international clients via email and calls Share product specifications samples catalogues and technical sheets Maintain professional communication and provide timely updates 2 Quotation Price Support Prepare Proforma Invoices PI and overseas price quotations FOB CIF CFR Coordinate with costing production and logistics for price data inputs Maintain and update pricing master sheets 3 Order Processing Enter confirmed orders in ERP SAP Check product specifications quantities delivery terms Follow up with production planning to ensure timely dispatch 4 Shipment Logistics Coordination Track shipment status factory port destination Communicate ETD ETA and delays to clients Ensure timely container booking and documentation submission 5 After-Sales Support Handle complaints related to quality or delayed delivery Coordinate with QA and production to resolve issues Assist in arranging replacements or credit notes 6 Reporting Data Management Maintain client-wise trackers order status reports and shipment MIS Prepare monthly sales reports for management review Maintain CRM database and follow-up records Qualifications Skills Graduate Postgraduate in Commerce Business Administration or relevant field Minimum 3 years of experience in sales coordination support role preferably in manufacturing or packaging industry Strong communication and interpersonal skills Ability to multitask prioritize and work under deadlines High attention to detail and problem-solving attitude Skills Required Understanding of technical textile products GSM coating denier fabric specs Knowledge of incoterms export documentation and LC procedures Excellent written verbal English communication Strong coordination and follow-up skills Customer service mindset Analytical approach and attention to detail Ability to manage multiple international clients simultaneously About Tech Weave International Tech Weave International is a vertically integrated global manufacturer of innovative coated woven products and diverse multi-layered laminated reinforced plastic substrates So what do we do exactly As a startup in technical textiles we understand that our path to success lies in creating products with superior performance and enhanced properties With a state-of-the-art facility spanning 250000 square feet we manage integrated manufacturing across our diverse verticals Building Construction Civil Infrastructure Agri Textiles Packaging Textiles If you strive for Excellence If you are the best in what you do If you want to make a difference WE NEED YOU We work only with the best of the best So what are you waiting for send your resumes to Requirements Skills Required Understanding of technical textile products GSM coating denier fabric specs Knowledge of incoterms export documentation and LC procedures Excellent written verbal English communication Strong coordination and follow-up skills Customer service mindset Analytical approach and attention to detail Ability to manage multiple international clients simultaneously .