01Overview
Role & responsibilities
Handle inbound and outbound customer calls for international clients.
Resolve customer queries, complaints, and requests professionally.
Deliver excellent customer service while maintaining quality standards.
Understand customer requirements and provide appropriate solutions.
Maintain accurate records of customer interactions in the system.
Meet daily productivity, quality, and customer satisfaction targets.
Follow company policies and process guidelines.
Escalate complex customer issues to the appropriate team when required.
Build positive customer relationships through effective communication.
Ensure timely follow-up and closure of customer concerns.
Preferred candidate profile
Freshers and candidates are welcome to apply.
Excellent verbal and written communication skills in English.
Strong customer service orientation with a positive attitude.
Good listening, problem-solving, and interpersonal skills.
Comfortable working in rotational shifts, including night shifts.
Basic computer knowledge and typing proficiency.
Ability to multitask and work efficiently in a fast-paced environment.
Willingness to learn and adapt to new processes.
Graduate or Undergraduate (as per company eligibility criteria).
Immediate joiners will be preferred.
Perks & Benefits
Process: International Customer Support Voice
Role : Regular/ Apprentice
CTC: Up to 3.40 LPA
Take Home Salary:18k to 25k in hand
Location: Gurugram
Working Days: 5 Days working
Week Off: 2 Rotational Off
Shift: Rotational shifts
Cab: Both-side cab facility
Need Immediate Joiners Only
To Schedule Your Interview, call or what's app :-
Ruhani-7428598007
Drop your updated CV .
