international voice proces for patient calling

We are looking for candidates to handle international patient calls and provide professional support regarding appointments, healthcare services, follow-ups, and general patient queries. The candidate should have excellent English communication skills and be comfortable speaking with international patients over the phone. Responsibilities Handle inbound and outbound calls from international patients.Assist patients with appointment scheduling, confirmation, rescheduling, and follow-ups.Understand patient requirements and provide accurate information.Make reminder and follow-up calls to patients.Coordinate with doctors, hospitals, clinics, and internal teams when required.Maintain accurate patient and call-related information in the system.Handle patient concerns professionally and escalate issues when necessary.Requirements Excellent spoken English and strong communication skills.Comfortable communicating with international patients.Good listening, interpersonal, and problem-solving skills.Basic computer knowledge and typing skills.Key Skills International Voice ProcessPatient CallingEnglish CommunicationCustomer ServiceAppointment SchedulingFollow-up CallingBenefits: Paid sick timePaid time offProvident FundWork Location: In person .