Handle inbound and outbound customer calls.Provide resolutions to customer queries and complaints in a professional manner.Accurately document all interactions and maintain records in the CRM system.Follow up on customer requests to ensure complete satisfaction.Adhere to quality standards and meet performance metricsEligibility Criteria:
Graduate (any discipline).Minimum 6 months of experience in an international voice process.Excellent verbal and written communication skills in English.Strong customer service orientation, proactive problem-solving skills.
