01Responsibilities
Handle customer inquiries via phone in a professional and friendly manner.Resolve customer issues and provide solutions promptly.Maintain accurate records of customer interactions and transactions.Follow Teleperformances guidelines and procedures to ensure high-quality service.Work collaboratively with team members to improve customer satisfaction.
02Requirements
Graduate or equivalent educational qualification.Previous experience in a customer service role, preferably in an international voice process.Excellent spoken and written English skills.Ability to work flexible hours, including night shifts.Reliable internet connection and a quiet, distraction-free workspace at home.Strong problem-solving skills and attention to detail.
Benefits:
Competitive salary with performance-based incentives.Flexible work-from-home arrangement.Health insurance and wellness programs.Professional growth and career advancement opportunities within Teleperformance.Comprehensive training and continuous support.
Become a part of the Teleperformance family and enhance your career in a supportive and dynamic environment. Apply now and start making a difference in the world of customer service! .