DescriptionThe International Voice Support role is an entry-level position ideal for freshers looking to kickstart their career in customer service. The successful candidate will be responsible for providing voice support to our international clientele, ensuring a high standard of service and satisfaction.
ResponsibilitiesProvide excellent customer service via voice support to international clients.Resolve customer inquiries and issues in a timely and efficient manner.Maintain a high level of product knowledge to assist customers effectively.Document customer interactions and feedback accurately in the CRM system.Collaborate with team members and other departments to enhance customer experience.
Skills and QualificationsExcellent verbal communication skills in English.Strong problem-solving abilities and analytical thinking.Basic understanding of customer service principles and practices.Familiarity with CRM software is a plus.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Email:[HIDDEN TEXT] .
