01Overview
Job Description Patient Relations Intern
Position: Patient Relations Intern
Department: Patient Relations
Experience: Fresher
About the Role
We are looking for a friendly, proactive, and responsible Patient Relations Intern to support patients throughout their healthcare journey. The intern will assist patients with their queries, coordinate appointments and treatment-related activities, maintain trackers, and ensure patients receive timely support.
Key Responsibilities
Job Description Patient Relations InternKey Responsibilities To provide information to patients relating to Doctor Profiles, Consultation Procedures, Medical Treatment Procedures, Treatment Plans, etc.
To be quick and proactive in counselling patients and assisting them regarding any concerns related to their treatment plan. To ensure that the patients Consultation and Medical Treatment Plan is coordinated on time. To maintain cordial relations with Hospitals and various Departments for smooth patient care. To ensure patients are satisfied with our services and value our support.
To review and update website content related to doctors, hospitals, treatments, and other healthcare information, ensuring that the information is accurate and up to date. To maintain and regularly update the appointment tracker , ensuring all appointment details and follow-ups are recorded accurately.
Requirements Graduate or pursuing graduation in Healthcare Management, Life Sciences, Hospital Administration, Business Administration, or a related field . Good communication and interpersonal skills.
Good listening and understanding skills. Basic knowledge of MS Excel/Google Sheets for maintaining trackers. Good written English and attention to detail. Ability to communicate professionally with patients, hospitals, and internal teams.
Proactive, empathetic, and willing to learn. Freshers are welcome to apply. .
