Order to Cash
Responsible for the day to day management of the clients Accounts Receivable portfolio.
Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
Ensure quick resolution by the Credit Control Team of issues and escalated items
Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
Responsible for achieving cash collection and ageing targets
Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
Regularly assess all credit management controls and procedures for change and improvement
Develop strategies and solutions for problematic customers
Develop strategies and solutions to overcome credit management and credit control challenges
Is able to develop customer complex account reconciliations
Ensure cash collection targets are met Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes
Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
Good negotiation skills .
