01Overview
Navsan is a global consulting firm; we specialize in transforming businesses through innovative digital
solutions. Our expertise spans across Process Improvement, Business Process Outsourcing, AI &
Automation Solutions, and Captive Setup Services. Please visit www.navsan.com
Job Summary
We are looking for a detail-oriented Invoice Processing Executive with experience in the Insurance domain, preferably in Claims Operations. The candidate will be responsible for reviewing, validating, and processing claim-related invoices while ensuring compliance with insurance policies, claim procedures, and Account receivables. The role requires close coordination with claims adjusters, partners and internal stakeholders to ensure timely and accurate invoice processing.
Key Elements
Description
Experience
1.5 3 Years
Domain
Insurance Claims Operations
Employment Type
Full-Time
Location
100% Remote
Key Responsibilities
- Review, verify, and process claim-related invoices accurately and within defined SLAs.
- Validate invoices against claim approvals, policy coverage, contracts, and supporting documentation.
- Ensure proper coding, allocation, and recording of claim expenses in the system.
- Perform invoice matching with claim records & approvals.
- Identify and resolve invoice discrepancies by coordinating with claims teams, Adjusters & finance team
- Support claims payment processing and reconciliation activities.
- Maintain accurate records of invoices, claim documents
- Monitor pending invoices and follow up to ensure timely processing and settlement.
- Respond to queries from claim handlers, vendors, and service providers regarding invoice status.
- Assist in month-end reporting, reconciliations, and audit activities.
- Ensure compliance with insurance regulations, company policies, and internal controls.
- Contribute to process improvement initiatives aimed at increasing efficiency and accuracy.
Skills & Experience
- 1.5 3.0 years of experience in Invoice Processing, Accounts Payable, or Claims Operations within the Insurance industry.
- Good understanding of Insurance Claims processes (Property & Casualty, Health, Auto, or General Insurance preferred).
- Experience in claim invoice validation, payment processing, and reconciliation.
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Proficiency in MS Excel and reporting tools.
- Experience working with ERP systems and insurance claim management platforms like Vision, SAP and Oracle
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
Qualifications
- Bachelors degree in commerce, Finance, Accounting, Business Administration,
- Experience in shared services, BPO, or insurance operations environments.
- Knowledge of claim adjudication, policy coverage validation, and insurance regulatory requirements.
- Familiarity with SAP, Oracle, Vision or similar insurance systems.
Key Competencies
- Insurance Claims Processing, Invoice Verification & Validation
- Accounts Payable Operations
- Claims Settlement Support, Reconciliation & Reporting
- Process Compliance, Data Analysis
- Stakeholder Management
- Attention to Detail
Target Companies
- BPO / KPO segments Insurance claim Processing preferably B2B
Added advantage
- Exposure in Process Transition
- Part of ERP implementation team for any duration
- More than one ERP Exposure in claim processing
How a good Candidate looks like
- Young candidate with 1.5 to 3.0 years of experience
- worked in a BPO / KPO
- having a good knowledge of claim processing and billing understand the Insurance terminology, positive communication Skills
- Stable candidate not more than 2 job changes in experience
- Go getter can work with different stakeholders to get the things done on time
- This is 100% remote so the candidate should work with minimal supervision, self-starter .