Overview
You will be part of the Remediation & Remuneration COE within the AIM team, working as the data Analytic partner for the Issue Remediation Business Team. Your role involves managing the analysis of customer remediation issues across the globe, specifically in the retail consumer bank. Your key responsibilities will include:
- Remediation analysis: Execute a comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, self-identified, or through IA.
- Impact assessment: Identify the size of the customers and the dollar amount impacted due to these issues.
- Issue Management & Root cause analysis: Identify the issues and reasons for the issues by leveraging analytical methods.
- Audit Support: Track implementation plans and provide data evidence, artifacts for audit completion.
- Report Generation: Generate business metrics and actionable business insights using the latest reporting tools.
To excel in this role, you should have expertise in the following areas:
Tools and Platforms:
- Proficient in SAS, SQL, RDBMS, Teradata, Unix
- Proficient in MS Excel, PowerPoint, and VBA
- Familiarity with Jira, Bitbucket, Sharepoint
- Experience with Tableau, Cognos
- Exposure to Big data, Python
Domain Skills:
- Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)
- Preferred knowledge of Finance Regulations and understanding of Retail Business/Banking Domain
Analytical & Interpersonal Skills:
- Ability to identify, clearly articulate, and solve complex business problems and present them to the management in a structured and simpler form
- Data analysis, Data profiling, Data Management skills
- MIS reporting and generate actionable Business Insights
- Excellent communication and inter-personal skills
- Strong process management skills
- Implement automated Techniques to reduce redundancy, remove false positives, and enhance optimization
- Identification of control gaps and providing recommendations as per data strategy
- Preferred exposure to Risk & control Metrics & Audit Framework
Additionally, you should hold a Masters or Advanced Degree in Information Technology, Computer Applications, Engineering, or MBA from a premier institute with an overall experience of 4-6 years. This position falls under the Decision Management category and requires full-time commitment during regular local working hours. Citi is an equal opportunity employer, promoting diversity and inclusion in the workplace. You will be part of the Remediation & Remuneration COE within the AIM team, working as the data Analytic partner for the Issue Remediation Business Team. Your role involves managing the analysis of customer remediation issues across the globe, specifically in the retail consumer bank. Your key responsibilities will include:
- Remediation analysis: Execute a comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, self-identified, or through IA.
- Impact assessment: Identify the size of the customers and the dollar amount impacted due to these issues.
- Issue Management & Root cause analysis: Identify the issues and reasons for the issues by leveraging analytical methods.
- Audit Support: Track implementation plans and provide data evidence, artifacts for audit completion.
- Report Generation: Generate business metrics and actionable business insights using the latest reporting tools.
To excel in this role, you should have expertise in the following areas:
Tools and Platforms:
- Proficient in SAS, SQL, RDBMS, Teradata, Unix
- Proficient in MS Excel, PowerPoint, and VBA
- Familiarity with Jira, Bitbucket, Sharepoint
- Experience with Tableau, Cognos
- Exposure to Big data, Python
Domain Skills:
- Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)
- Preferred knowledge of Finance Regulations and understanding of Retail Business/Banking Domain
Analytical & Interpersonal Skills:
- Ability to identify, clearly articulate, and solve complex business problems and present them to the management in a structured and simpler form
- Data analysis, Data profiling, Data Management skills
- MIS reporting and generate actionable Business Insights
- Excellent communication and inter-personal skills
- Strong process management skills
- Implement automated Techniques to reduce redundancy, remove false positives, and enhance optimization
- Identification of control gaps and providing recommendations as per data strategy
- Preferred exposure to Risk & control Metrics & Audit Framework
Additionally, you should hold a Masters or Advanced Degree in Information Technology, Computer Applications, Engineering, or MBA from a premier institute with an overall experience of 4-6 years. This position falls under the Decision Management category and requires full-time commitment during regu