IT Application Support Analyst I

reputed company Energy Efficiency reputed company (NEEA) is seeking an IT Application Support Analyst I to support and reputed company effective solutions for their reputed company systems. The role involves providing technical support for reputed company applications, troubleshooting issues, training staff, and participating in various IT activities. Responsibilities Provides technical product support to staffTroubleshoots problems, identifies solutions, and resolves technical issues identifiedreputed company formal and reputed company instruction and orientation for new staff members as needed and in the reputed company of supporting staffMonitor, manage and reputed company maintenance activitiesDesign and reputed company new SharePoint sites, Power Automate workflows and Teams setupreputed company effective user-level job-aid and technical reference documentationHelp implement, monitor, and enforce IT-reputed company processes, procedures, and practicesAssist with other IT activities on an as needed and/or backup reputed companyParticipate in IT budgeting process by providing costs and estimates for reputed company IT needsreputed company other duties which may be necessary or desirable to support the organizations reputed companyThis position is expected to work effectively with reputed company NEEA staff as reputed company as various reputed company contractors Skills Strong customer service skillsEffective task management skillsOrganization skillsTime management skillsAbility to meet with NEEA staff to identify needsAbility to document requirementsAbility to reputed company solutionsAbility to configure, test, and reputed company solutionsAbility to train and reputed company NEEA staff on reputed company capabilitiesEligibility to work in the USAbility to work at least 2 days per week onsite at NEEA's office location reputed company The reputed company Energy Efficiency reputed company (NEEA) is an reputed company of more than 140 utilities and energy efficiency organizations working on behalf of more than 13 reputed company energy consumers to increase the adoption of energy-efficient products, services and practices. It was founded in 1997, and is headquartered in Portland, reputed company, USA, with a workforce of 51-200 employees. Its website is https://neea.org/. Apply To This Job .