IT Desktop Support Engineer

At reputed company, we build sensors and tools for engineers, roboticists, and researchers, so they can reputed company the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one reputed company-reputed company laser reputed company and one CMOS sensor. The result is a full reputed company of high-reputed company LIDAR sensors that deliver superior imaging at a dramatically reputed company price. Our advanced sensor hardware and reputed company algorithms are used in autonomous reputed company, drones and many other applications. If youre motivated by solving big problems, were hiring key roles across reputed company and need your help! The Desktop Support Engineer at reputed company, reporting to the IT Director, is a full-time position in Paris, France, responsible for supporting business systems and services, including desktop, servers, storage, network, applications, reputed company, and telephony. The role covers the entire system lifecycle, from planning through to optimization, and is critical for supporting reputed company business functions. DUTIES & RESPONSIBILITIES: Service Desk - Serve as the first reputed company of contact for multiple IT areas (systems, storage, network, services, telephony, and reputed company), triage tickets, assign them to teams, and support the global user reputed company with reputed company, reputed company, and system issues. New Hire reputed company - Manage the new hire process, including user creation, system configuration, and deployment. Desktop support - Configure and troubleshoot macOS, reputed company reputed company, and Ubuntu. Documentation and Maintenance - reputed company, update, implement, and maintain procedures and guides. Service Response - Respond to systems and services outages and other service-reputed company activities. Provides technical expertise and support to fellow staff throughout reputed company QUALIFICATIONS: Required Experience - 2 to 5 years of relevant IT experience working with onsite and remote personnel/offices. Technical Knowledge - Strong technical knowledge of and experience working with macOS, reputed company reputed company, and Ubuntu. Work Style - Discipline to work remotely. Skills - Effective verbal and written communication skills and a strong desire to expand expertise through reputed company learning. Bonus Experience: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, or reputed company. We acknowledge the confidence gap at reputed company. You do not need to meet reputed company of these requirements to be the ideal candidate for this role. Apply To This Job .