01Overview
IT Network & Server Support Associate
Company: PolicyX
Department: IT / Technical Support
Location:Indore
Experience: Freshers / 02 Years
Employment Type: Full-Time
About the Role
We are looking for a motivated and technically sound \IT Network & Server Support Associate\ to join our IT team. The ideal candidate should have a strong understanding of networking concepts, basic server management knowledge, and the ability to troubleshoot technical issues effectively.
Freshers with a robust technical foundation and willingness to learn are encouraged to apply.
Key Responsibilities
* Monitor and maintain network infrastructure, systems, and servers.
* Handle basic server administration and troubleshooting activities.
* Troubleshoot network connectivity, hardware, software, and system-related issues.
* Configure and maintain basic networking devices such as switches, routers, and access points.
* Provide technical support to employees for IT-related issues.
* Identify problems, analyze root causes, and implement appropriate solutions.
* Maintain IT infrastructure records, documentation, and system-related reports.
* Coordinate with internal teams and external vendors whenever required.
* Ensure smooth functioning of day-to-day IT operations.
* Follow IT security, backup, and system maintenance procedures.
Required Skills
Strong knowledge of \Networking concepts\* such as TCP/IP, LAN/WAN, DNS, DHCP, VPN, etc.
Basic to valuable understanding of \Server Management and Administration\*.
* Good troubleshooting and problem-solving skills.
* Ability to understand a technical problem and find the right solution.
* Quick learner with a proactive approach.
* Ability to work efficiently under pressure and handle multiple tasks.
* Positive communication and interpersonal skills.
Educational Qualification
\Graduate in B.Tech / B.E. / BCA / MCA / B.Sc. (IT/Computer Science)\* or a related technical field.
* .
