01Overview
Troubleshooting hardware, software, and network connectivity issues.Logging, tracking, and resolving support tickets.Installing, configuring, and updating operating systems and apps.Setting up user accounts, emails, and access permissions.Escalating advanced technical problems to tier-2 or tier-3 teams.Documenting troubleshooting steps and maintaining knowledge base articles.Job RequirementsA degree in computer science, information technology, or a related field.Strong knowledge of Windows, macOS, and office productivity software.Familiarity with ITSM tools and ITIL service management frameworks.Excellent problem-solving skills and customer service orientation.Good verbal and written communication skills.Hiring for freshers and Tamil speaking candidatesPay: 9,495.68 - 40,288.36 per month
Benefits:
Food providedWork Location: In person .
