01Overview
Job Description : IT INFRASTRUCTURE SUPPORT AND SERVICES
Position: IT Support Engineer
Experience: Freshers or 0 2 Years
Job Type: Full-Time
Work Location: PUDUCHERRY
Education: ITI / Diploma / Degree Qualification Flexible
About the Role
We are looking for tech enthusiasts and motivated Junior IT Support Engineers to join our field service team. This is an excellent opportunity for freshers, recent pass-outs, interns, and candidates with 02 years of experience who want to start or build their career in IT support.
We provide training, so candidates with the right attitude, basic technical understanding, and willingness to learn are encouraged to apply.
Key Responsibilities
Provide on-site IT support at customer locations.Troubleshoot and resolve IT Infrastructure, desktop, laptop, printer, and peripheral issues.Perform basic implementation needs of server, Infra domain and Networking topology.Install, configure, and maintain hardware and software.Perform basic network and connectivity troubleshooting.Install and configure operating systems and applications.Diagnose hardware and software problems and provide appropriate solutions.Assist with IT equipment installation, replacement, maintenance, and upgrades.Visit customer sites as required for service and support.Maintain proper records of service calls, issues, and resolutions.Escalate complex technical issues to senior engineers when required.Follow company procedures and provide professional customer service.Who Can Apply
We welcome:
FreshersRecent pass-outsCandidates with 02 years of experienceCandidates with internship experienceITI candidates Passed, pending results, or failed candidatesDiploma candidates Passed, pending results, or failed candidatesCollege/degree candidates Passed, pending results, or failed candidatesCandidates who have not completed their formal education but have genuine technical knowledge and interest in ITTech enthusiasts who enjoy troubleshooting and learning new technologiesWhat We Are Looking For
Genuine interest in IT and technologyBasic knowledge of computers and troubleshootingGood problem-solving abilityWillingness to learn and undergo company-provided trainingGood communication and customer-handling skillsAbility to work independently and as part of a teamWillingness to travel to customer/field locationsPositive attitude and commitment to learningTraining & Career Growth
Freshers are welcome! We provide training to suitable junior candidates and help them develop practical skills in:
Desktop & laptop supportWindows and software troubleshootingComputer hardwarePrinters and peripheralsBasic networkingIT installations and maintenanceField service and customer supportImportant
Formal educational qualification is flexible. We are more interested in your Discipline, Punctuality, Honesty, technical interest, problem-solving ability, attitude, and willingness to learn.
Compensation: 8,000.00 - 12,000.00 per month
Work Location: In person .
