- Customer centric mindset and ability to deal with users
- Team oriented with willingness to collaborate within the team and across departments
- Understanding of ITIL framework specifically Problem Management Process
Technical
02Requirements
- 2 5 years of experience in ITSM Preferably Problem management
- ITIL foundation certification preferred
- Solid communication skills both verbal and written
Preferred Skills:
Foundational->Service Management->ITIL,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow->ITSM .
