01Overview
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Processing
a. Make Air, Hotel, and car reservations with the best customer services as possible as well as maximizing the company revenue.
b. Be able to work independently and troubleshoot any problems.
c. Handle the customers in any location.
2. Reporting
3. Regulatory Compliance- Understand and comply with company policies and procedures.
5. Ad hoc or other duties assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Proficiency in Microsoft Office and Google Suite.
Experience in a multi-cultural environment preferred.
Intermediate knowledge
i. GDS and Industry (current Smartpoint and the new Travelport Plus).
ii. Air commission structures and our preferred vendor.
Troubleshoot with minimal supervision.
Language Level Required:
o English: Business
o Japanese: Business
EDUCATION AND EXPERIENCE:
Education: Associate degree or equivalent
Experience: 4 years of Travel industry
Compensation: $20.00 - $30.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Language:
Japanese (Required)
Work Location: Remote
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