01Overview
Job Summary
We are looking for a Java Production Support Engineer with strong experience in handling live production systems, incident management, and troubleshooting. The ideal candidate should have hands-on experience with Java, Spring Boot, APIs, and production environments.
Key Responsibilities
- Provide L2/L3 production support for Java-based applications
- Handle production incidents, bug fixes, and application issues
- Perform Root Cause Analysis (RCA) and implement fixes
- Monitor applications and systems using tools (Splunk, Kibana, etc.)
- Work on deployment support and release activities
- Collaborate with development teams for permanent fixes
- Ensure application stability, performance, and uptime
Required Skills
- Strong experience in Java / J2EE
- Hands-on experience in Spring Boot / Microservices
- Valuable knowledge of REST APIs
- Experience in production support / incident management
- Understanding of SQL / databases (Oracle, MySQL, etc.)
- Exposure to Unix/Linux commands
- Familiarity with log monitoring tools (Splunk / Kibana / Dynatrace)
Good to Have
- Experience with Angular or React
- Exposure to CI/CD tools (Jenkins, Git)
- Cloud exposure (AWS / Azure)
- ITIL or ticketing tools (ServiceNow, JIRA)Role & responsibilities .
