01Overview
Join a Telecaller on Our Voice Support Staff Job Description Experience/: 0 to 3 yrs Salary/: Based on interview Performance Focus Skills/: Persuasive Communication & Pitching Mastery/: Outstanding oral communication abilities in both English and regional languages, with a self/-assured tone, precise articulation, and a strong ability to handle objections.
Financial Product Knowledge/: A working knowledge of retail banking products, including their essential characteristics, eligibility conditions, interest rates, EMI calculation concepts, and loan documentation needs.
Customer
Relationship & De/-escalation Capability/: Excellent interpersonal abilities to establish a quick connection with potential customers over the phone, answer their questions, and keep a courteous manner. CRM & Dialler Software Literacy/: Practical familiarity with banking CRM portals /(Salesforce, LeadsSquared, Zoho CRM/) and auto/-dialer systems /(Vicidial, Ameyo, Exotel/). If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply/!
HR /- Maria .