Warm greetings from Rivera manpower services There is an opening for JPMC for Claims specialist Fraud Specialist Note 1 months notice period is fine For further details please contact below given numbers Afeefa - 7829336184 SMS if in case number is busy We Looking out the candidate who have minimum 1 year of experience in Customer support profile international voice customer service Openings available Process Name CLAIMS SPECIALIST FRAUD RECOVERY Shift Timings Rotational Shift Fixed off Work Location Bangalore Salary Package 5 5 LPA Rounds of Interviews HR round Voice Accent Manager Round Graduate Qualifications Any Graduates undergraduates Experience Needed Experience in International BPO Call Center Client Servicing Customer Service Technical Support Marketing Sales KPO ITES or any other relevant domain can apply ROLES RESPONSIBILITY Customer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritize work to ensure efficiency Conduct research as needed Required Candidate profile Candidates who are with relevant experience can apply Possess good analytical skills - detail oriented Possess good communication skills both oral and written Be familiar with Microsoft applications and working knowledge of MS excel Have a valuable attitude - should be committed to the work .
