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Homeโ€บCompaniesโ€บTata Communications Limitedโ€บJr Customer Service Executive - Global Network Operations
TC

Jr Customer Service Executive - Global Network Operations

๐Ÿ“LOCATIONPune
๐Ÿ“ˆEXPERIENCE0 to 4 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryTelecom / ISP
๐Ÿ—“POSTED2 Sept 2026

01Overview

a) Key Objective / Purpose of theJob: The key objective of the position is to provision SDH/ MPLS-TP/SE-EVPN based services on Tata Communication Global Enterprise network. The position will serve as the Technical Authority assisting in deriving implementation guidelines for the Projects. In addition to provisioning new services, the position is also responsible for performing migrations and change managements on the existing customer circuits during critical planned events and downtimes. b) Major Activities Provision MPLS-TP /SE-EVPN based services on Tata Communication Global Enterprise network. The position requires coordinating with various teams for provisioning related issues and resolving the same. Supporting 24x7 shift activities with flexibility. Provide assistance to team members by way of assisting them in resolving challenging technical problems, sharing knowledge and adhering to quality processes in ensuring objectives are met. The above mentioned configuration of services to be done on primarily on all SDH Devices(ECI/Tejas/Huawei/Ciena) and also include MPLS-TP devices (CIENA/HUAWEI), along OTN Configuration. Performing migrations and change managements on the existing customer circuits during critical planned events/ downtimes and ensuring the activity completion in stipulated time frames.Knowledge of EMS and NMS system for working in node related and service configuration activities. c) Work Experience Should have worked in a service providers environment where network device configuration, migration would be a Core activity. Familiarity with SDH and MPLS-TP/SR-EVPN Devices is a must. .

02What you'll need

Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
SDHECITejasMPLSTPSEEVPNTata Communication Global Enterprise networkHuaweiCienaOTN ConfigurationEMS

03About TATA COMMUNICATIONS LIMITED

Telecom / ISPIndustry
Full timeEmployment Type
PuneLocation
Not Disclosed ยท salary hidden by employer
0 to 4 Yrs ยท Pune
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
TC
TATA COMMUNICATIONS LIMITED
Telecom / ISP
View all TATA COMMUNICATIONS LIMITED jobs โ†’
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