01Overview
Lead planning, development, and implementation of DMS projects and using Rapid prototype/Pilot/POC approach
- The ability to make decisions on product features and functionality changes based on product capabilities, performance parameters, and alignment to the product roadmap.
- Requires in-depth technical product knowledge of Microsoft Dynamics FinOps - Dealership, Retails, Dealer to Dealer, Wholesale, Logistics, Sales, Service, Spares, Aftermarket process understanding - along with sound technical design principles, and robust insights on system performance
- Work with the development and testing teams to ensure that product development and performance is in line with the optimal parameters.
- Responsible for Application Performance: reviewing the system health and performance parameters and follow through on action points
- Responsible for working with teams or individually in identifying root causes and evaluating paths for permanent resolutions.
- Contribute to the Requirement Analysis and Testing stages of the project with both internal and partner teams
- Lead Proof of Concept, technical design review, code reviews initiatives.
- Should have an inclination towards process automation and should have a curious eye towards identifying such mundane tasks to automate.
- Work with business and functional teams and distill down the product requirements into system capabilities that need to be built or enhanced
- Contribute to feasibility assessment of business requirements and technical validation
- Understands the data flow between CRM & Fin Ops and has a working knowledge on the same
- Interact with 3rd party in the market for benchmarking / solutions
- Should be able to manage/co-ordinate production issues closure using collaboration, problem solving techniques and ensure meet the defined SLAs
- Engage with teams both internal and external to Royal Enfield to arrive at the optimal solution
in the right direction in a timely manner
- Keep abreast with the techno .