Junior Application Support Analyst - Fresher (WFH)

1. Monitor and respond to client support requests through Jira, perform initial investigation and troubleshooting, provide timely updates to clients, and escalate issues to the appropriate technical team where required. 2. Investigate issues relating to data processing and enterprise software workflows, including reviewing data files, system logs, workflow results and configurations to identify potential causes of errors. 3. Support the day-to-day operation of Fencore's enterprise data management platform, including basic configuration, testing, data analysis, documentation and coordination with our implementation and development teams. Skill(s) required Data Analysis Jira MS-Excel SQL Technical Support Troubleshooting Earn certifications in these skills + 1 more skills Other requirements 1. We are looking for someone who is analytical, reliable and comfortable investigating technical problems. You should have strong written and spoken English, as the role involves communicating with colleagues and clients internationally. 2. Candidates with a BCA, BSc in computer science, IT, BE, BTech, MCA or similar qualification are preferred. Basic knowledge of SQL, Excel, databases, APIs, Linux or data analysis would be advantageous. Salary Probation: Duration: Salary during probation: After probation: Annual CTC: 3,00,000 - 3,60,000 /year Perks 5 days a week Number of openings 1 About Fencore (Singapore, Singapore) Singapore Fencore is a Singapore-based enterprise software company headquartered in Singapore that provides data management solutions to financial institutions, particularly those in the global investment management industry. Activity on Internshala Hiring since August 2026 1 opportunity posted Additional Questions Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR By continuing as a candidate, you agree to our T&C . Already registered Login Sign up to continue Candidate sign up Sign up/ Login with Google Sign up with Email OR By continuing as a candidate, you agree to our T&C . Already registered Login .