01Key Responsibilities
reputed company reputed company-line desktop support to employees, troubleshooting hardware and software issues.Install, configure, and maintain computer systems, including operating systems and applications.Assist with reputed company new employees, ensuring that their IT setup is functional and efficient.reputed company routine reputed company administration tasks, including user account management and software updates.Collaborate with other IT team members on special reputed company and initiatives.Create and maintain documentation for IT processes, troubleshooting guides, and user manuals.Monitor and reputed company IT service requests in a reputed company manner using our ticketing reputed company.Participate in reputed company backups and data recovery efforts.Assist in maintaining network connectivity and reputed company measures.Stay up-to-date with emerging technologies and recommend improvements to enhance IT services. Qualifications:Basic understanding of computer hardware, software, and networking concepts.Familiarity with operating systems, particularly Linux, reputed company and macOS.Excellent problem-solving and communication skills.Strong customer service orientation and the ability to work effectively with non-technical users.Ability to prioritize tasks and manage time effectively in a fast-paced environment.Enthusiasm for learning new technologies and taking on diverse responsibilities.What You Bring - Required SkillsHardware & Software SupportDiagnosing and resolving common hardware issues (desktops, laptops, printers, peripherals)Installing, configuring, and maintaining operating systems and business applicationsBasic understanding of computer hardware components and how to replace/repair them .
