01Overview
Job description
QualityKiosk is looking for a Boundary Pusher, Organized & Extremely detail oriented and a passionate person as an Account Manager to manage Insurance clients.
Job Description: Key Account Manager Insurance market clients.
Reporting to: India Head Banking & Capital Markets
Role Purpose
Drive 40%+ YoY growth within existing capital markets accounts through client growth, horizontal expansion, and continuous value addition, while strengthening strategic relationships and ensuring strong delivery alignment.
Core Responsibilities
Account Growth & Revenue Expansion
- Own end-to-end revenue growth within accounts
- Drive 40%+ YoY growth through cross-sell and upsell
- Expand footprint across business units and technology landscapes
Strategic Account Management
- Build and execute account growth strategy and roadmap
- Develop deep understanding of client business and transformation programs
- Position organization as a strategic long-term partner
Horizontal Expansion & Recent Offerings
- Drive expansion across new service lines and functions
- Scale AI-led Test Automation, Continuous Testing, Observability & SRE
- Build multi-tower presence across the account
Value Addition & Delivery Alignment
- Ensure continuous value realization across engagements
- Collaborate with delivery to improve outcomes
- Drive QBRs, governance, and identify expansion opportunities
Stakeholder Management
- Build relationships with CIO, CTO, and business leaders
- Expand stakeholder coverage and influence
- Lead executive governance and reviews
Account Growth Engine
- Account mapping and stakeholder coverage
- White-space identification
- Demand generation workshops
- Cross-functional alignment
Key KPIs
Growth & Revenue
- Account Growth: 40% YoY
- Expansion-driven revenue
- 25+ large deals ($1M+)
Account Expansion
- Increase business units penetrated
- Growth across service lines
- Multi-portfolio presence
Sales Effectiveness
- Pipeline: 35x
- Win rate: 30%+
- Deal growth: 20%+ YoY
- Forecast accuracy: >90%
Value & Delivery Impact
- Continuous value delivery
- CSAT improvement
- Expansion from existing engagements
Experience & Skills
- 1015 years in IT services account management
- Capital Markets expertise (trading, risk, investment banking)
- Experience in QA/testing, observability, cloud, AI/GenAI
- Strong account growth and CXO engagement .
