01Overview
Description
The role may be used on either a large (complex or easy) engagement or on a small (complex or straightforward) engagement as a Quality Assurance Assistant Manager. The successful applicant will be responsible for support in the management of the process of Quality Assurance and SME for the onboarding as well as remediation of KYC files. They are required to utilize their expertise, knowledge and experience to ensure that files are completed to regulatory standard, and that business processes and policies are adhered to and correctly applied throughout the process. They will be responsible for supporting the quality control process and framework. Ability to drive high standards of quality in global onboarding and renewal reviews of Know Your Customer (KYC) due diligence is therefore pivotal to this role.
Responsibilities
Help drive team to conduct customer risk assessment in full compliance with the firm policies as well as external regulatory requirements.
Work with the QA & Solutions Manager and provide operational input to IT Technology to ensure designed technical solutions are fit for operational purpose. Building core knowledge in team during set up activities in liaison with Solutions Manager.
Monitor collection of effective and comprehensive customer information and supporting documentation necessary for the completion of Customer Due Diligence (CDD), in accordance with regulatory and internal standards.
Manage resolution of potential AML issues arising across the business unit and jurisdictions.
Identify and diagnose sub-optimal business performance. Ensure that the potential risk to company arising from money laundering and fraud, is minimized. Actively protecting the clients interest in complying with statutory regulations and legislation.
Reporting of issues of concern to Operations, Senior Leadership, and where appropriate, to the client. Initiate and support improvements to processes and techniques to achieve higher levels of efficiency a .
