01Overview
Kognitiv Inc. seeks to be the best in the Workday ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to act like an owner each and every day in the work they do and their contributions to our fast-growing organization.
All opportunities are Remote. By applying to this role, you will be considered for all Workday opportunities within the organization.ResponsibilitiesWe look for individuals who possess a broad understanding of cross-functional touchpoints and their impacts within the Workday system to effectively develop solutions to complex problems/projects across multiple modules and clients. The role is responsible for leading the most complex and largest projects within the organization. This role partners with clients to understand strategic objectives related to HR technology including employee experience, business processes, data strategy, and service delivery. They drive high client satisfaction through these partnerships, building relationships with clients and delivering impeccable customer service.
Serve as a subject matter expert in a variety of strategic and high-impact projects, guiding clients through strategic planning, implementation, and stabilization with no supervision. Provide subject matter expertise regarding key process decisions related to industry and areas of expertise.
Lead multiple concurrent large, complex Workday solutions and projects for a global customer base. Design, configure, test, and implement business requirements across multiple Workday HCM module(s).
Manage the project scope, quality, timeline, communication, and overall delivery to the client. Provide guidance, instruction, direction, and coaching to team members, regardless of people management responsibilities. Review team members work as necessary to ensure quality.
Conduct working sessions with clients to gather, understand, and analyze business requirements. Assess actual client needs and propose recommendations and/or alternative solutions to meet client goals. Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements.
Deeply understand and consult to touch points, dependencies, and integration aspects across all area(s) of Workday to provide a comprehensive solution to clients.
Understand different country regulatory and statutory requirements and how these can be met with Workday.
Lead portions of client sales meetings as a Subject Matter Expert.
Work with clients, Project Managers, and Team Leads to identify/resolve all issues that could impact project scope and/or Go Live; partner with Project Managers to ensure alignment across project plans and allocated budgets.
Frequently discuss, and can articulate to clients, lessons learned from previous client experience, Workday best practices, as well as Kognitiv s Point of View. Ensure customers understand and take advantage of Kognitiv and Workday best practices.
Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
Contribute to knowledge management repository through formal and informal avenues, such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices and knowledge sharing information to team(s) and mentoring and training junior team members.
Work in a fast-paced environment that requires tasks to be completed quickly and accurately.Qualifications4 years experience as a consultant leading and deploying Workday implementations or supporting Workday Post-Production / AMS Services.
Deep knowledge of Workday Core HCM, Security, and Reporting as well as at least one additional Workday module (Adv. Compensation, Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Benefits, Prism, BIRT).
Ability to lead workstream(s) on large scale projects (acquisition, phase X, etc) for the full project lifecycle from initial scoping/planning, discovery, design, testing, and go live.
Broad business and technology understanding and a deep awareness of industry trends in Enterprise Resource Planning, Human Resources, Finance, and/or Payroll.
Proven ability to influence a wide variety of audiences, including clients, employees, and executive management.
Demonstrated commitment and achievement to delivery excellence and client satisfaction; strong client focus with the ability to understand client needs and build relationships.
Excellent communication skills, both verbal and written. Ability to communicate clearly and effectively with customers and colleagues in a re .
