L2 LOS application support with SQL

Job Description L2 LOS Application Support with SQL Role: L2 LOS Application Support Engineer Experience: 48 Years Location: Thousand Light , Chennai Contact: HR Jeeva-9500387906 Key Responsibilities Provide L2 production support for LOS applications and ensure high application availability. Investigate, troubleshoot, and resolve production incidents within defined SLAs. Write and optimize SQL queries for data analysis, validation, and issue resolution. Perform root cause analysis (RCA) and implement preventive measures. Monitor application health, logs, and batch processes. Coordinate with L1 support, development, QA, and business teams for issue resolution. Support application deployments, release activities, and post-release validation. Prepare incident reports, knowledge base documents, and support documentation. Participate in on-call support and handle critical production issues. Required Skills Strong experience in Loan Origination System (LOS) application support. Hands-on experience with SQL (Oracle/MS SQL Server). Good understanding of production support, incident management, and SLA management. Experience in log analysis, troubleshooting, and root cause analysis. Knowledge of banking or financial services domain. Familiarity with ITIL processes, ticketing tools (ServiceNow/JIRA), and release management. Strong analytical, communication, and problem-solving skills. Compensation: 1,000,000.00 - 1,500,000.00 per year Application Question(s) Experience in supporting Loan Origination System (LOS) applications Where is your current location Do you handled in an LOS or banking application. What was the root cause and how did you resolve it Work Location: In person .