01Responsibilities
- Drive the development, adaptation and implementation of the Underwriting Team
- Drive daily production including monitoring bottlenecks and reporting, on daily progress as it relates to production targets
- Gather and discuss monthly key performance indicators (KPIs), manage results & propel improvement
- Monitor capacity and coverage, promote culture, conduct check-ins with direct reports & People Operations
- Monitor potential escalations and maintaining department service level agreements (SLA)
- Push continued education of the organization; work with OpE (Operations Enablement) to develop and conduct ongoing training which supports OpCo initiatives and further drives Underwriting augmentation
About You
We are looking for a manager that can lead this new team to success. Well be looking for the following characteristics during our search for you:
- 10+ years of experience in underwriting FNMA, FHLMC, FHA (Conventional/Non Conventional Loans)
- 2+ years of experience in managing team as AM/Manager
- Should have through understanding on 4C,S in UW
- Prior experience managing mid to large size team (more than 20 FTE)
- Knowledge of agency underwriting product guidelines
- Familiarity with Desktop Underwriter (DU) & Loan Product Advisor (LPA)
- Robust communication, organization, and time management skills
- Ability to troubleshoot and solve problems independently .
