Legal Collections Specialist

Contact consumers via phone, email, and mail regarding past-due accountsNegotiate payment plans in accordance with company policiesDocument all communications and account updates accuratelyAdhere to federal and state collection laws, including FDCPAMeet performance goals and maintain high customer service standardsJob

Previous collections or customer service experience preferredStrong communication and negotiation skillsAbility to remain professional and empathetic during challenging conversationsBasic computer proficiency and ability to learn new systemsBilingual skills are a plus, but not mandatory/requiredCompensation and Benefits:$17 per hour PLUS commission and bonusesBenefit package with health, dental, vision, life, and disability coverage options401(k) retirement plan option with company matchingGenerous paid time off policy - start with 18 days per yearPaid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choiceWe look forward to you joining our team!! ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR uwhLJh00Jp .