01Overview
Support clients across the full policy lifecycle, including new business, underwriting, policy servicing, billing, claims, disbursements, and regulatory updates.Create comprehensive business process maps, future state architectures, and work breakdown structures (WBS) for conversion and transformation programs.Lead requirements elicitation through JAD sessions, workshops, and collaboration with product owners to develop BRDs, FSDs, and other documentation.Challenge new requirements and change requests by proposing optimized, value driven solutions that align with business strategy and operational readiness.Collaborate with product design and development teams to evaluate functional enhancements and ensure they meet business objectives.Support clients through product configuration decisions, acceptance criteria definition, and user acceptance testing.Contribute to data migration and data governance activities, ensuring quality, compliance, and seamless system transitions.Serve as a trusted advisor to clients by delivering clear insights, process improvements, and best practice recommendations.RequirementsBachelor's degree in related technology field (Computer, Engineering, Science, etc.)Approximately 10 to 15 years of experience working in Life & Annuity insurance domain.Hands-on experience with policy lifecycle processes and insurance operational workflows.Proficiency in managing multi-vendor engagements and navigating complex project environments.Excellent communication and facilitation skills for client-facing interactions.Knowledge of insurance COTS platforms such as FAST, ALIP, OIPA, wmA etc.Certifications such as AAPA or LOMA are ideally good to have.Understanding of upstream and downstream integrations across the policy lifecycle.Knowledge of project management tools like JIRA, TFS, Azure DevOps.Core CompetenciesDemonstrates expertise in managing the full policy lifecycle within the Life & Annuity insurance domain, including process mapping, requirements elicitation, and data governance. Proven ability to deliver client-focused solutions and facilitate multi-vendor engagements in complex project environments.
Highest-signal resume keywordsPolicy Lifecycle ManagementRequirements ElicitationData GovernanceInsurance COTS PlatformsProject Management ToolsATS Optimization KeywordsHard SkillsBusiness Process MappingFuture State ArchitectureWork Breakdown StructureUser Acceptance TestingData MigrationSoft SkillsExcellent CommunicationFacilitation SkillsCertifications & QualificationsAAPALOMAIndustry KeywordsLife & Annuity InsuranceOperational WorkflowsUpstream IntegrationsDownstream IntegrationsTools & TechnologiesJIRATFSAzure DevOpsFASTALIPOIPAWmA .
