Life Assurance Business Analyst

- Conduct requirements gathering sessions with stakeholders from various departments - Translate business needs into actionable documentation - Analyze existing business processes to identify inefficiencies and gaps - Recommend and implement process enhancements for improved efficiency and customer experience - Participate in solution testing and support user acceptance testing - Assist in training users and preparing documentation for new systems - Maintain clear communication with internal teams and external partners - Present findings and recommendations to senior stakeholders

- Minimum 5 years of experience in insurance - Bachelors degree in business administration, finance, insurance, or related field - Strong analytical and critical thinking skills - Knowledge of life insurance products, underwriting, policy administration, claims, and regulatory compliance - Proficiency in business analysis tools like JIRA, Confluence, and Excel - Familiarity with project management or agile methodologies - Understanding of API integration - Excellent written and verbal communication skills - Familiarity with the customer lifecycle in the insurance domain - Certifications such as CBAP, PMI-PBA, III certifications, or domain-specific credentials are advantageous This position offers an opportunity to work on challenging projects in the insurance industry and contribute to the improvement of operational processes.