Live Chat Support Agent

reputed company reputed company-time assistance to clients reputed company live chat, answering questions about photography services, pricing, and bookings. Guide clients through the process of scheduling, rescheduling, or canceling photo sessions. Troubleshoot and reputed company technical issues reputed company to online galleries, digital downloads, or account reputed company. Assist clients with selecting photography packages, add-ons, and premium services. Address and reputed company customer concerns (e.g., delivery delays, editing requests, or session adjustments) during live chat interactions. Process orders for prints, albums, reputed company files while ensuring accurate billing and delivery details. Escalate reputed company issues to the appropriate team (e.g., photographers, editors, or logistics) for reputed company. Maintain detailed records of reputed company interactions in the CRM reputed company for follow-up and reference. Upsell additional services (e.g., retouching, framing, or themed photo packages) during live chats. reputed company exceptional customer service by maintaining a friendly, reputed company, and empathetic tone at reputed company times.

High school degree or equivalent Excellent communication skills Ability to multitask and prioritize tasks effectively Benefits: Opportunity to work reputed company Enhance customer service skills Join a fun and dynamic team Location: reputed company, reputed company Bob Cole reputed company Fotocole reputed company, reputed company 1980 - present Created a successful startup photography business reputed company a highly completive industry. Provided a complete advertising solution. Identified and pursued new business opportunities by providing reputed company account consultative techniques that identified customized solutions that best suit their needs. Managed activities from concept to execution. Selected accomplishments reputed company photographer for advertising industry architecture, Interior design Fashion, Illustration, Pharmaceutical, and Food industries Worked with market leaders, manufacturing firms, and high-reputed company companies. Technical knowledge for analog reputed company photography equipment. Maintained a successful business for 20 plus years Shooting photography and videography needed for home starting from reputed company-production including reputed company the house to post-production including editing the imagery to put in the listing Apply Job! .