Key Responsibilities
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- Prepare, review, and generate closing documents according to client specifications
- Review and approve Final HUD and work with the designated Processor to clear any issues
- Resolve closing issues, make system changes, and expedite corrected documents for scheduled closings
- Accurately prepare and transmit funding information to ensure timely loan funding
- Meet all closing needs within committed time frames
- Assure error-free documentation prior to distribution of closing packages
- Provide excellent customer service to internal and external clients
- Maintain customer service surveys at the designated rating level
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Qualifications Required
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- 2 years of Loan Closing experience dealing with high volume closing
- Knowledge of HARP and Conventional loan closing documentation requirements
- Knowledge of most recent HUD/RESPA/GFE Compliance
- Proficient in review of title commitments, validating closing conditions, reviewing/balancing HUD Statements, and all aspects of closing document preparation
- Must maintain the highest standard of detail
- Good computer knowledge in a paperless environment
- Excellent customer service and communication skills