Looking For Assistant Manager-HR System Analyst (fixed term contract)

Role & responsibilities Provide end-user support for SAP SuccessFactors login/access issues and day-to- day HRIS queries, ensuring timely resolution within defined TAT/SLA. Manage end-to-end functional support for SAP SuccessFactors Employee Central and Time Management, including L1/L2 support for other SuccessFactors modules. Coordinate with implementation/support partners for incident resolution, ticket management, defects and enhancement requests; conduct RCA and implement corrective actions for recurring issues. Lead and support year-end and annual HRIS activities, including leave carry-forward, holiday calendar maintenance, temporary time-off setup, work schedule updates, and system roll-over activities. Conduct user training, system demonstrations, awareness sessions, and develop/maintain user guides, SOPs, FAQs, and knowledge resources to improve system adoption. Develop and automate HR dashboards, Story Reports, MIS, and workforce analytics, ensuring data accuracy, consistency, governance, and timely reporting. Conduct periodic HRIS data and configuration audits and manage role-based access controls, system security, and audit-ready documentation. Identify and implement opportunities for HR process automation, including employee lifecycle workflows, reminders, escalations, notifications, and approval processes. Manage HRIS enhancement requests end-to-end, including requirement gathering, BRD preparation, stakeholder alignment, testing/UAT, deployment, and post-production monitoring. Support HR system integrations and interfaces and coordinate with IT/implementation partners for resolution of integration-related issues. Explore and leverage SAP SuccessFactors tools, features, and add-ons to enhance HR process efficiency, reporting capabilities, and user experience. Track and demonstrate productivity and efficiency gains delivered through automation and HR digital transformation initiatives. Preferred candidate profile 4-8 years of experience in HRIS/HR Technology roles. Hands-on experience in SAP SuccessFactors modules Strong exposure to HR reporting, Story Reports, Workforce Analytics, and dashboards. Experience in HR process automation, system enhancements and integrations. Proficiency in Excel, Power BI and HR Analytics. Experience managing vendors, implementation partners, and business stakeholders .