Managed Service Operations Analyst I - Start Now (Mumbai)

We are looking for an enthusiastic Managed Service Operations Analyst I to join our dynamic team at Jobs for Humanity in Mumbai. Growing your career as a Full Time Managed Service Operations Analyst I is an amazing opportunity to develop relevant skills. If you are strong in critical thinking, decision-making and have the right drive for the job, then apply for the position of Managed Service Operations Analyst I at Jobs for Humanity today! Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Master of Business Administration Travel Percentage : 0% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The primary function of the role will be to perform and ensure timely covering of collateral requirements with exchanges/clearing houses per deadline and accurately recording those in internal system for exchange traded derivative. It also involved passing on the collateral requirements to client and ensuring the settlement with end client of the broker. Broker in this is the clients that FIS supports. This job role requires key attention to detail, good understanding of collateral management concepts like type of collateral requirements like initial and variation margins, Listed Derivatives product understanding (Rates, CDS, Futures and Options), CCPs break investigation, Nostro breaks investigations and provide resolutions in a timely manner.it also involved good understanding of tools like excel and outlook. What you will be doing - Manage the delivery of the daily collateral management activities as per the Service Level Agreements (SLAs) - Ensure daily collateral requirement with clearing houses and exchange met on time using the payments systems and ensure that these gets processed without any issues. - Ensure the end client collateral figures are agreed on time and settled on time as per the respective currency cut offs. - Recording the daily collateral moves in respective back office systems like GMI. - Ensure daily reporting are submitted on timely basis to internal and external stakeholder on various aspects like outstanding margin calls/disputed margin calls/ rolled over call for client, daily exchange/broker movements. - Lead and participate in projects with regards to systemic upgrades, regulatory change, client mandated change. - Identify, resolve and escalate issues in a timely manner in order to meet the required service standards - Change Management/process improvements - Proactively identify areas for performance and control improvements - Understand the changes/amendments required in existing process functions or static for Reconciliations due to new client onboarding, market or broker changes or brokers onboarded, test the changes and ensure their implementation without any issues. - Articulate business cases to management/change/IT to execute and deliver on suggested improvements - Client Service - Build strong relationships with all client stakeholders, end clients, client representatives, finance teams. - Co-ordinate with different teams like reconciliation, clearing and static for timely response and resolution of all queries. - Ensure accuracy and clarity in all deliverables to client stakeholders. - Risk Management - Monitor controls and checks associated with tasks in SOPs. Document these change in timely manner. - Constantly analyse all activities to close potential risks, gaps and implement preventative/detective controls - Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue What you bring: Skills - Minimum of 2, 5, 8+ years of work experience in in Futures/Options & OTC collateral management/ bilateral collateral management process. - Good understanding of systems like GMI, FBOS. - Valuable knowledge of Clearing Houses like ASX, LCH, EUREX, ICE Clear, CME, HKEX, SGX etc. - Good understanding of the trade life cycle, collateral management, upstream dependencies and how it impacts processes downstream around reconciliations so that complex queries can be addressed accurately and in a timely manner .